Report illegal content
Under the EU Digital Services Act (Regulation (EU) 2022/2065), anyone can flag content on DuoMatch that they believe is illegal. We review every report and act on it as quickly as possible.
In-app reporting (fastest)
Tap the ⋯ menu on any profile, message thread, or LFG post and choose Report. The report goes straight to our trust & safety queue and is usually actioned within 24 hours.
Email a trusted notice
For DSA-compliant notices, email trust@duomatch.live with:
- A clear explanation of why you believe the content is illegal.
- The exact URL or in-app location of the content.
- A statement that, to the best of your knowledge, the information provided is accurate and complete.
- Your name and email (anonymous notices are still reviewed).
What happens next
We acknowledge receipt, assess the report against our community guidelines and applicable law, and take action — which may include removing content, restricting an account, or referring the matter to law enforcement. You will receive a decision and a brief reason. If you disagree with our decision you can reply to the email to request an internal review.